PLEASE NOTE Travel Insurance While we will do what we can to help, we cannot refund you when factors outside our control disturb, delay, or prevent your stay. This includes, but is not limited to cyclones, strikes, social disturbances, or heath alerts. Neither can we refund alternations or cancellations on account of personal illness or other factors. We strongly advise you acquire travel insurance to protect your investment in your trip. Guaranteeing Early Check-in / Late Check-out A fee is required if you wish to ensure an early arrival or late departure. Please check the noted times for this property and inquire with us if needed.